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Information and Communications Technologies

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“Information and communication technologies (ICTs) embody all digital technologies that support the electronic capture, storage, processing, and exchange of information in order to promote health, prevent illness, treat disease, manage chronic illness, and so on [1, 2]. In the health sector, ICTs refer to a set of projects or services that allow for remote care (telehealth), interdisciplinary clinical support, as well as knowledge transfer [3]. The use of ICTs has the potential to promote patient-centered healthcare at a lower cost, improve quality of care and information sharing, educate health professionals and patients, encourage a new form of relationship between patients and their health providers, reduce travel time, etc. [1, 4, 5]. Despite these well-known advantages, the implementation of ICTs in practice remains difficult and involves changes at different levels, including with respect to patients, healthcare providers, and healthcare organizations [6].”

Source: Rouleau G, Gagnon MP, Côté J. Impacts of information and communication technologies on nursing care: an overview of systematic reviews (protocol). Syst Rev. 2015;4:75. Published 2015 May 23. doi:10.1186/s13643-015-0062-y


“Based on recent cross-national data from ten developed nations, adoption of EHRs among primary care providers ranges from 41 percent to 98 percent, while the ability to engage in key forms of HIE (sharing patient summaries and test results) ranges from 14 percent to 55 percent.”

Source: Julia Adler-Milstein, Nandini Sarma, Liana R. Woskie, and Ashish K. Jha. A Comparison Of How Four Countries Use Health IT To Support Care For People With Chronic Conditions. Health Affairs 2014 33:9, 1559-1566


“Information and communication technologies (ICTs) embody all digital technologies that support the electronic capture, storage, processing, and exchange of information in order to promote health, prevent illness, treat disease, manage chronic illness, and so on [1, 2]. In the health sector, ICTs refer to a set of projects or services that allow for remote care (telehealth), interdisciplinary clinical support, as well as knowledge transfer [3]. The use of ICTs has the potential to promote patient-centered healthcare at a lower cost, improve quality of care and information sharing, educate health professionals and patients, encourage a new form of relationship between patients and their health providers, reduce travel time, etc. [1, 4, 5]. Despite these well-known advantages, the implementation of ICTs in practice remains difficult and involves changes at different levels, including with respect to patients, healthcare providers, and healthcare organizations [6].”

Source: Rouleau G, Gagnon MP, Côté J. Impacts of information and communication technologies on nursing care: an overview of systematic reviews (protocol). Syst Rev. 2015;4:75. Published 2015 May 23. doi:10.1186/s13643-015-0062-y


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Health Systems Facts is a project of the Real Reporting Foundation. We provide reliable statistics and other data from authoritative sources regarding health systems in the US and sixteen other nations.


Page last updated May 1, 2022 by Doug McVay, Editor.

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